Great shuttle service. Website was easy to navigate, nick-up and drop-off were well organised and the availability of PLBs for hire and gas canisters for sale was greatly appreciated. The email advice provided in the days before departure was fantastic, answering many of the questions I had about the process for checking-in at Cradle Mountain prior to our Overland Track walk. The flexible nature of the return booking (subject to space on the bus) was also good, allowing my friend and I to return to Launceston a day early after we decided to skip Pine Valley given the approaching wall of snow. The drivers were also extremely knowledgeable and were generous with their time, taking photos for all at the start of the track at Ronny Creek.
Our experience with the Overland Track Transport team was fantastic from start to end. Before we booked, we gave them a call to ask a few questions and they were incredibly helpful. They were happy to answer any questions about not just the service they offered, but also providing some great tips about booking the rest of the trip. Right up to pick-up the communication was great. They offer a great range of items as well which makes organizing everything that bit easier. We had Andrew on the way over, who was fantastic. If you know what you are doing, they aren't pushy with tips/advice. However, we also found them to offer some great tips that were fantastic given it was our first time. Dan on the way back was equally exceptional, making for a very enjoyable trip back to Launceston. Super impressed with their service, far more than a simple pick up and drop off that's for sure!
Very knowledgeable drivers, they were prompt & made the trip run smoothly. Even though we didn't know what accommodation & additional supplies were required when we made the initial booking, we were able to update the guys at overland track transport as he details were available & they kept track of it all perfectly.
Great job guys.